Microsoft 365 Managed ServicesMicrosoft 365 expertise. On demand.
Professional Microsoft 365 administration, security and governance without a full-time hire. Flexible monthly packages with direct access to the expert — from day one.
Scope of Services
All critical areas. One point of contact.
Complete coverage of all Microsoft 365 administration areas — proactive, structured and documented.
Identity & Access
Users, groups, roles and Entra ID configuration.
- User lifecycle management
- Entra ID administration
- MFA & Conditional Access
- Guest account governance
Security & Compliance
Proactive security monitoring and Secure Score optimisation.
- Secure Score reviews
- Security configuration
- Incident response
- Compliance monitoring
Devices & Endpoints
Intune-based device management and endpoint security.
- Intune administration
- Compliance policy management
- App deployment
- Endpoint security
Governance & Optimisation
Ongoing optimisation of licences, Teams and SharePoint.
- Licence optimisation
- Teams governance
- SharePoint administration
- Monthly health reviews
Service Packages
The right package for your needs.
Three flexible monthly packages. All packages include direct access to Gordon — no account managers, no junior handoffs.
Starter
on request
Up to 5 hours / month
Basic administration for smaller environments with low administration volume.
- User & licence management
- Ticket-based requests
- Basic security monitoring
- Email support
Business
on request
Up to 10 hours / month
Comprehensive administration for growing organisations with regular needs and proactive monitoring.
- All Starter services
- Monthly health review
- Secure Score optimisation
- Licence optimisation
- One project support session
Premium
on request
Up to 20 hours / month
Strategic administration and consulting for organisations with high demand and architecture guidance.
- All Business services
- Strategic consulting
- Architecture & roadmap guidance
- Priority incident response
- Quarterly executive briefing
Get started
Microsoft 365 administration without a full-time hire.
Microsoft 365 expertise on demand — flexible, structured and direct. Free initial consultation with no obligation.
Frequently asked questions
How are the managed services structured?
There are three monthly packages with up to 5, 10 or 20 hours per month. All packages include direct access to Gordon Graff.
Can I change the package later?
Yes. Packages are monthly and can be adjusted as requirements change. A custom scope is available on request.
Who are the managed services for?
Small and mid-sized organisations that need professional Microsoft 365 administration, security and governance without creating a full-time position.
Services
More Microsoft 365 services
- Microsoft 365 Security AssessmentStructured review of identities, devices, sharing and Defender with a prioritised remediation plan.
- Microsoft Entra ID & Conditional AccessMFA, Conditional Access, PIM and Identity Protection for secure identities.
- Microsoft Intune & Windows AutopilotEnrollment, compliance policies, app protection and endpoint security.
- Microsoft 365 Copilot ReadinessPermissions, sensitivity labels and governance before rolling out Copilot.
- Microsoft 365 Administrator on DemandDirect support for administration and troubleshooting when you need it.
- Free Microsoft 365 Security CheckA short self-assessment with an instant view of your security posture.
30 minutes. Real answers.
No pitch decks. No discovery questionnaires. A direct conversation about your M365 environment, your biggest challenges, and whether there's a fit.
- →Free, no-obligation 30-minute call
- →Direct with Gordon — no sales team
- →Structured to deliver value regardless of outcome
- →Response within one business day
- →GDPR / DSGVO compliant data handling